윈도우11 아이콘 회색으로 뜨고, 이미지 썸네일 안뜨는 경우

 

퍼옴

1. 뭘 건드렸는지 태스크바의 아이콘 중 몇몇개가 회색에 민무늬로 뜨고, 이미지 미리보기 썸네일이 아예 안뜨는 현상 발생

2. 온갖 방법 다 ㅈㄹ해봐도 해결이 안됨

3. 우연히 어떤 글을 발견. 이 글의 맨 밑의 댓글임 

https://learn.microsoft.com/en-us/answers/questions/3942181/gray-squares-replacing-app-icons-in-taskbar?forum=windows-all&referrer=answers

4. 아래 댓글은 방법을 두가지 제시하는데, 하나는 관리자모드 파워쉘에서 Get-AppxPackage 명령어를 이용하는거고,

5. 또하나는 레지스트리(regedit) 의 HKEY_CLASSES_ROOT\.png\ShellEx 경로의 하위값들을 삭제하는 것이다.

6. 난 둘다 시도했지만, 개인적으로는 레지스트리 삭제 덕분이라고 생각함

7. 레지스트리 삭제는 ShellEx 하위 값이 하나 있었는데 { } 사이에 알파벳, 숫자 섞인 긴 값이 있었고

그걸 삭제한 후, 작업관리자(컨트롤쉬프트esc) - windows 탐색기를 찾아 우클릭 - 다시시작을 하니 문제가 해결됐다.

8. 아주 생소한 문제였고, 해결책도 다들 다른얘기만 하고있어서 해결이 쉽지 않았지만, 마소 서포터분의 댓글 덕에 해결할수 있었다. 

 

Anonymous

Nov 28, 2024, 7:22 PM

Hi RogatkaWR.

Thank you for your reply.

I understand that after your in-place upgrade, the app's icon changed from a gray box to transparent.

Have you tried creating a new local administrator account?

Do you have the same issue in the new local account?

To further determine if it is the missing icon file for each app, please select one of the apps that is having issues, uninstall it completely, and then re-download and re-install it on your computer to see if the same issue exists.

Please let me know the results of your new local account and reinstallation of the apps and we will continue to help you.

Currently, we are experiencing a similar issue on our test machine, and we have also had feedback from other users about this issue.

You can try some of the methods below

Reinstall the AppX package via PowerShell

1 Search for “Windows PowerShell” in the taskbar, right-click, and select Run as administrator.

2Type in the following commands and press the Enter key

Get-AppxPackage -AllUsers | ForEach-Object {if ($_.InstallLocation) {Add-AppxPackage -DisableDevelopmentMode -Register “$($_. InstallLocation)\AppXManifest.xml” -Verbose}}

Then in the registry, change a few things

1 Search for “Registry Editor” in the taskbar, right-click, and select Run as Administrator.

2 Navigate to the following path

HKEY_CLASSES_ROOT\.png

3 Look for items that contain at least one child item, if you see any child items, you may have found the item that is causing the problem, delete the child items under ShellEx.

4 Restart File Explorer

Please note that the actual key may not be named; this depends on the application that is causing the problem. The form is {A***C-A**1-1**9-A**F-1***6}.

Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click How to back up and restore the registry in Windows - Microsoft Support to view the article.

Thank you for your understanding and support.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist